Cookie Policy

TeamJara (Skilled People Services Ltd)
Effective Date: October 16, 2025
Last Updated: October 16, 2025
Version: 1.0

What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies help us understand how you use our website, remember your preferences, and improve your overall experience.

How We Use Cookies

TeamJara uses cookies to:

  • Make our website function properly (essential cookies)
  • Understand how visitors use our site (analytics cookies)
  • Remember your preferences (functionality cookies)
  • Process payments securely (payment processing cookies)

We do NOT use cookies for:

  • Targeted advertising or remarketing
  • Tracking you across other websites
  • Selling your browsing data to third parties

Types of Cookies We Use

1. Essential Cookies (Always Active)

These cookies are strictly necessary for our website to function and cannot be disabled in our systems.

  • Enable core website functionality
  • Remember your cookie consent preferences
  • Maintain security and prevent fraud
  • Enable access to secure areas

Examples:

  • Session cookies that keep you logged in
  • Cookie consent banner preferences
  • Security tokens for form submissions

Legal Basis: These cookies are necessary for the website to function and do not require your consent under UK GDPR/PECR.

2. Analytics Cookies (Optional - Requires Consent)

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

  • Count page visits and traffic sources
  • Measure which pages are most popular
  • Understand how visitors navigate the site
  • Identify technical issues or errors
  • Improve website performance and usability

Third-party analytics we use:

  • Google Analytics
    Purpose: Website traffic analysis and user behavior insights
    Provider: Google LLC
    Data collected: Pages visited, time on site, device type, browser type, location (city-level only)
    Duration: Up to 26 months
    Privacy: We have anonymized IP addresses and disabled data sharing with Google
    Learn more: Google Analytics Privacy Policy

Your Control: You can opt out of Google Analytics by:

3. Functionality Cookies (Optional - Requires Consent)

These cookies remember choices you make to provide enhanced features and personalization.

  • Remember your language or region preferences
  • Recall information you've entered in forms
  • Provide enhanced website features
  • Remember accessibility settings

Examples:

  • Preferred language selection
  • Font size or contrast preferences
  • Form autofill preferences

Duration: Varies by cookie, typically 1-12 months

4. Payment Processing Cookies (Essential)

When you make a payment or book a service, our payment provider (Stripe) uses cookies to process your transaction securely.

  • Stripe Cookies
    Purpose: Secure payment processing and fraud prevention
    Provider: Stripe, Inc.
    Data collected: Payment information, transaction details, device information
    Duration: Session-based (deleted when you close your browser)
    Security: All payment data is encrypted and PCI DSS compliant
    Learn more: Stripe Privacy Policy

Note: These cookies are essential for payment processing and cannot be disabled if you wish to use our payment services.

Cookies We Use - Detailed List

Cookie Name Purpose Duration Provider
cookieconsent_status Stores your cookie consent preferences 12 months TeamJara
PHPSESSID Maintains your session while browsing Session TeamJara
csrf_token Security token to prevent cross-site attacks Session TeamJara
_ga Distinguishes unique users 2 years Google
_gid Distinguishes unique users 24 hours Google
_gat Throttles request rate 1 minute Google
__stripe_mid Fraud prevention 1 year Stripe
__stripe_sid Payment processing 30 minutes Stripe

Note: This list may be updated as we improve our website. The most current list is always available on this page.

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies.

Third parties we work with:

  • Google Analytics - Website analytics (optional, requires consent)
  • Stripe - Payment processing (essential for transactions)

We carefully select third-party services that respect your privacy and comply with UK GDPR and data protection laws.

Your Cookie Choices

How to Manage Cookies on Our Website

Cookie Preference Center:
You can control which cookies we use at any time:

  • Update Cookie Preferences (Link to cookie consent banner/settings)

Your options:

  • Accept All Cookies - Enable all cookies for the best experience
  • Essential Only - Only necessary cookies (website may have limited functionality)
  • Customize - Choose which cookie categories to enable

How to Manage Cookies in Your Browser

  • Google Chrome:
    • Click the three dots (⋮) → Settings
    • Privacy and security → Cookies and other site data
    • Choose your preferred settings
  • Mozilla Firefox:
    • Click the three lines (☰) → Settings
    • Privacy & Security → Cookies and Site Data
    • Choose your preferred settings
  • Safari:
    • Safari menu → Preferences
    • Privacy tab
    • Manage cookies and website data
  • Microsoft Edge:
    • Click the three dots (...) → Settings
    • Cookies and site permissions
    • Manage and delete cookies
  • Mobile Browsers:
    • Settings → Privacy → Block Cookies (iOS Safari)
    • Settings → Site Settings → Cookies (Android Chrome)

Important: Blocking all cookies may prevent some parts of our website from working properly.

What Happens If You Disable Cookies?

  • Essential Cookies Disabled:
    • Website may not function properly
    • You may not be able to access secure areas
    • Forms may not work correctly
    • Payment processing will fail
  • Analytics Cookies Disabled:
    • No impact on website functionality
    • We won't be able to track how visitors use our site
    • We can't identify and fix issues as effectively
    • Your browsing remains private (from us)
  • Functionality Cookies Disabled:
    • Your preferences won't be remembered between visits
    • You may need to re-enter information
    • Enhanced features may not work

Cookies and Personal Data

Do Cookies Contain Personal Data?
Essential and functionality cookies: May contain session identifiers but are not linked to your personal information.
Analytics cookies: Collect anonymous usage data. We have configured Google Analytics to anonymize IP addresses, so no personally identifiable information is collected.
Payment cookies: May temporarily store transaction information, but this is encrypted and handled securely by Stripe.

How Long Do We Keep Cookie Data?

  • Session cookies: Deleted when you close your browser
  • Persistent cookies: Stored for the duration specified in the cookie list above
  • Analytics data: Retained for up to 26 months (Google Analytics setting)

Children's Privacy

Our website and services are not directed at children under 16. We do not knowingly collect data from children through cookies or any other means. If you believe a child has provided us with personal information, please contact us immediately at compliance@teamjara.co.uk.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in:

  • The cookies we use
  • Cookie regulations and laws
  • Our website functionality
  • Third-party services we integrate

Material changes will be communicated by:

  • Updating the "Last Updated" date at the top of this page
  • Displaying a notice on our website
  • Requesting renewed consent if required by law

We recommend reviewing this policy periodically to stay informed about how we use cookies.

Your Rights Under UK GDPR

In relation to cookies and data collected through cookies, you have the right to:

  • Access - Request a copy of data collected via cookies
  • Rectification - Correct inaccurate data
  • Erasure - Request deletion of cookie data
  • Restriction - Limit how we process cookie data
  • Object - Object to certain types of cookie usage
  • Withdraw Consent - Change your cookie preferences at any time

To exercise your rights, contact us at: compliance@teamjara.co.uk

Do Not Track (DNT) Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you don't want to be tracked.

Our approach to DNT:
Currently, there is no industry-wide standard for how websites should respond to DNT signals. When a standard is established, we will reassess our approach and update this policy accordingly.

In the meantime, you can control tracking through:

  • Our cookie preference center
  • Browser cookie settings
  • Google Analytics opt-out tools

International Data Transfers

Some cookies (particularly analytics cookies) may result in data being transferred to countries outside the UK/EEA, including the United States.

  • Google Analytics:
    Data may be transferred to Google servers in the US
    Google is certified under the EU-US Data Privacy Framework
    We have enabled IP anonymization to protect your privacy
  • Stripe:
    Payment data may be processed in the US
    Stripe complies with international data protection standards
    All data transfers are protected by appropriate safeguards

Questions About Cookies?

If you have questions about how we use cookies or this Cookie Policy, please contact us:

Related Policies:
Privacy Policy
Terms of Service
GDPR Compliance Statement

Supervisory Authority

If you have concerns about how we handle cookies or your data, you have the right to lodge a complaint with the UK's supervisory authority:

  • Information Commissioner's Office (ICO)
  • Website: https://ico.org.uk
  • Helpline: 0303 123 1113
  • Address: Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Consent Withdrawal

You can withdraw your cookie consent at any time by:

  • Clicking the cookie preferences link in our website footer
  • Adjusting your browser settings to block cookies
  • Clearing your browser's cookie storage
  • Contacting us at support@teamjara.co.uk

Withdrawing consent will not affect:

  • The lawfulness of processing before withdrawal
  • Processing based on lawful grounds other than consent
  • Essential cookies necessary for website functionality

Cookie Technology Alternatives

In addition to traditional cookies, we may use similar technologies including:

  • Local Storage: HTML5 local storage for improved website performance
  • Session Storage: Temporary storage that's cleared when you close your browser
  • Web Beacons: Small graphics that help track page visits (used in emails only with consent)

These technologies are subject to the same privacy protections and consent requirements as cookies.

Summary: Your Cookie Rights

  • You control cookies - Accept, reject, or customize at any time
  • Essential cookies only - Website functions with essential cookies alone
  • No advertising tracking - We don't use cookies for ads or remarketing
  • Privacy-first analytics - IP anonymization and data minimization
  • Easy opt-out - Change preferences anytime via our website or browser
  • Transparent - Full list of cookies and purposes provided
  • GDPR compliant - All cookie usage follows UK data protection law

We respect your privacy. Cookies help us improve your experience, but you're always in control.

Document Version: 1.0
Effective Date: October 16, 2025
Last Reviewed: October 16, 2025
Next Review Date: April 16, 2026