Welcome to TeamJara, the trading name of Skilled People Services Ltd (referred to as "TeamJara," "we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.teamjara.com, use our services, or interact with us. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.

• We comply fully with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018
• We are transparent about how we handle your data
• We implement robust security measures to protect your information
• We respect your rights regarding your personal data

Legal Entity: Skilled People Services Ltd (trading as TeamJara)
Registered Office: Henleaze House, Henleaze, Bristol BS9 4PN, United Kingdom
Company Registration Number: 15240672
Data Protection Registration: ZC010459

Data Controller: For the purposes of data protection law, TeamJara is the data controller responsible for your personal information collected through our website and in connection with our recruitment and employment services.

Data Protection Contact:
Email: compliance@teamjara.co.uk
Address: Data Protection Officer, TeamJara, Henleaze House, Henleaze, Bristol BS9 4PN

We collect various types of information depending on your relationship with us and how you interact with our services.

3.1 Information You Provide Directly

• Job Applicants and Candidates: Personal identification information (full name, date of birth, national insurance number), contact details, employment history, education, licenses, references, right to work documentation, CV/Resume, skills assessments, interview notes, background checks, social profiles, salary expectations, availability.
• Current Employees: All above plus contract details, payroll/banking info, tax, emergency contacts, performance, training, absence, disciplinary, health/safety, workplace adjustments, IT system access logs.
• Clients and Business Contacts: Name, job title, company, business address, business email/phone, comms preferences, contracts, project requirements, billing, correspondence.
• Website Visitors: Contact forms, newsletter subscriptions, job alerts, survey responses, event registration.

3.2 Information We Collect Automatically

• Website Usage Data: IP address, location, browser/device info, pages visited, navigation, time/date, referrers, clickstream.
• Cookies and Tracking Technologies: We use cookies to enhance experience. See our Cookie Policy [link].

3.3 Information from Third Parties

• Recruitment platforms (LinkedIn, Indeed, etc.), references, background check providers, clients, public sources, professional bodies.

We process your personal data only when we have a lawful basis to do so under UK GDPR. See purposes and legal bases in the policy for job applicants, employees, clients, and website visitors.

(Tables omitted for brevity, but can be included as HTML tables if desired.)

• Contract Performance: Necessary for contract or pre-contract steps.
• Legal Obligation: Compliance with law (employment, tax, safety, right to work, retention).
• Legitimate Interests: Recruitment, management, fraud prevention, service improvement, business marketing.
• Consent: For marketing, database retention, cookies, special category data (withdrawable at any time).
• Vital Interests: For emergencies (e.g., medical).

We may process special category (sensitive) data in limited circumstances, such as:

• Racial/ethnic origin (equal opportunities monitoring)
• Health information (adjustments, absence, occupational health)
• Trade union membership (payroll)
• Criminal convictions/offences (DBS/background screening)

Legal bases: explicit consent, employment law, legal claims, substantial public interest, health/safety. Additional safeguards always applied.

We do not sell, rent, or trade your personal information. We only share your data in the following circumstances:

• Client Engagements: For employees on client projects, you remain a TeamJara employee, work in client systems, and the client is controller of accessed data. Information shared: profile, skills, feedback, attendance, project details.
• Service Providers/Third Parties: Trusted, contract-bound providers (payroll, background checks, IT, recruitment, advisors, training, benefits).
• Legal/Regulatory: If required to comply with law, court orders, protect rights, prevent fraud, respond to regulators.
• Business Transfers: If acquired, your data is transferred under this policy’s protections.
• With Your Consent: Only when you have given explicit permission.

TeamJara primarily operates in the UK. If data is transferred outside the UK, we use Standard Contractual Clauses, adequacy decisions, security measures, or obtain your explicit consent. You have a right to request details of safeguards.

We retain your data only as long as needed for its purpose or legal obligations. Typical periods:

• Unsuccessful candidate data: 6-12 months (with consent)
• Employee data: duration of employment + 6 years
• Payroll/tax: 6 years minimum
• Health & safety: up to 40 years (if required)
• DBS checks: 6 months
• Client contracts: 6-7 years after end

Data is securely deleted/anonymized after retention. Extended retention only if required by law or on request.

You have the right to:

• Access your data (Subject Access Request)
• Request rectification
• Request erasure ("right to be forgotten")
• Restrict processing
• Data portability
• Object to processing
• Be informed about and object to automated decision-making
• Withdraw consent at any time

To exercise rights, contact compliance@teamjara.co.uk or write to our DPO. Identity verification required. We respond within one month, longer if complex. We explain if requests are denied.

We implement robust technical and organizational measures to protect your data, including:

• Access controls (MFA, RBAC, access reviews)
• Encryption (in transit and at rest)
• Network/device security, firewalls, antivirus, VPN
• Backups, disaster recovery
• Policies, staff training, incident response
• Vendor due diligence and data processing agreements
• Physical office security
• Immediate response and notification in case of breaches

We use cookies and similar technologies for website function, analytics, and personalization. Types include:

• Essential (strictly necessary)
• Performance (analytics)
• Functional
• Targeting/advertising

Manage cookies via browser or our consent tool. See our Cookie Policy for details.

Our services are not for individuals under 18. We do not knowingly collect data from children. Parents/guardians: contact compliance@teamjara.co.uk if you believe a child has submitted data.

Our website may link to third-party sites. Their privacy policies apply. We are not responsible for their practices.

We may send marketing communications by email, SMS, or social media with your consent or legitimate interest. You can opt out at any time via unsubscribe links, reply "STOP", or contact us.

Opting out of marketing does not affect essential service communications.

If you have portal access, security includes unique credentials, MFA, encrypted transmission, session timeout, and activity logging. You are responsible for keeping credentials safe, logging out, reporting suspicious activity, and using strong passwords.

Through the portal, you can update your personal info, upload documents, view payslips, manage communications, and more.

If you have concerns, contact us at compliance@teamjara.co.uk or write to our Data Protection Officer. We respond within 30 days. If unsatisfied, escalate internally or complain to the Information Commissioner's Office (ICO):

• Website: www.ico.org.uk
• Telephone: 0303 123 1113
• Address: Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

We may update this policy to reflect changes in business, law, technology, or services. Significant changes will be notified on our website, by email, or in the portal. Minor changes are marked by the "Last Updated" date. Continued use after changes means acceptance. Version history is available upon request.

TeamJara (Skilled People Services Ltd)
Address: Henleaze House, Henleaze, Bristol BS9 4PN, United Kingdom
Email: info@teamjara.co.uk
Website: www.teamjara.com

Data Protection Officer
Email: compliance@teamjara.co.uk
Post: Data Protection Officer, TeamJara, Henleaze House, Henleaze, Bristol BS9 4PN

For subject access requests, clearly mark as "DATA PROTECTION REQUEST" and include full name, contact details, proof of identity, and request details.

This policy complies with:

• UK GDPR, Data Protection Act 2018, PECR 2003
• ISO 27001, Cyber Essentials, ICO and ACAS guidance
• Sector regulations (employment, safety, equality, immigration, finance)

• Data Controller: Determines why/how data is processed (TeamJara)
• Data Processor: Processes data for controller (our providers)
• Data Subject: You
• Personal Data: Any info about an identifiable person
• Special Category Data: Sensitive info (health, ethnicity, etc.)
• Processing: Any use of personal data
• UK GDPR: UK General Data Protection Regulation
• ICO: Information Commissioner’s Office (UK regulator)

By using our website, submitting an application, or engaging with our services, you acknowledge that:

• You have read and understood this Privacy Policy
• You consent to the collection, use, and disclosure of your information as described
• You understand your rights under UK GDPR
• You agree to comply with our data protection requirements (for employees)

For processing activities requiring explicit consent, we will obtain separate, clear consent at the point of collection.

© 2025 TeamJara (Skilled People Services Ltd). All rights reserved.

Document Version: 1.0
Effective Date: October 14, 2025
Next Review Date: October 14, 2026

Need Help?
If you have questions about this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer at compliance@teamjara.co.uk.
We are committed to transparency, fairness, and protecting your privacy rights.