TeamJara is a UK-based managed business support provider, structured to operate to a defined standard. Businesses that engage us are handing over responsibility for operational functions, the governance and accountability below reflects how seriously we take that.
TeamJara is ICO registered and operates in accordance with UK GDPR. Staff access to client systems is scoped to what the agreed support functions require. Our information security practices are aligned to ISO 27001 principles.
Move forward on your own terms on a platform that grows with you.
Every engagement is overseen by a named Service Delivery Manager, accountable for quality, continuity, and outcomes.
Delivery is measured against a client SLA agreed at the start of the engagement. If something is not being met, there is a defined process for resolving it.
TeamJara holds a Professional Indemnity Insurance and Public Liability Insurance. This provides appropriate cover for the operational and administrative functions TeamJara manages on behalf of clients.
Clients can request evidence of insurance coverage as part of onboarding or at any point during the engagement.
Every business support module is governed by a client SLA. This document defines the scope of support, the expected outcomes, performance standards, escalation procedures, and review points.
Delivery is measured against these agreed standards throughout the engagement. If something is not being met, there is a defined process for raising and resolving it. Accountability is not informal.
Our governance framework covers data protection, modern slavery, ethical recruitment, equal opportunities, anti-bribery, and whistleblowing.
Policies are documented, reviewed, and followed in practice. All staff are trained on relevant policies as part of onboarding.
All staff are recruited through a documented ethical recruitment process and are based in the UK.
Staff are managed by TeamJara, not by clients. Accountability for delivery, performance, and day-to-day direction sits with TeamJara.
Because delivery is team-based and processes are documented across the team, the function continues regardless of individual absence or change.
Continuity is TeamJara's responsibility, not the client's.
Our delivery is led and managed from the UK. All Service Delivery Managers are UK-based and are responsible for the quality, consistency, and oversight of everything delivered to clients.
TeamJara is. Every engagement has a named Service Delivery Manager who is accountable for the quality and consistency of delivery. If an issue arises, it is raised and resolved through a defined escalation process. Clients are not responsible for managing delivery or resolving problems within the team, that sits with TeamJara.
Access to client systems is provisioned only for the functions within the agreed scope of support. TeamJara is ICO registered, operates in accordance with UK GDPR, and our information security practices are aligned to ISO 27001 principles. Staff are trained on data protection as part of onboarding and follow documented procedures throughout the engagement.
Yes. Our Privacy Policy, Modern Slavery Statement, and Cookie Policy are accessible from the footer of this site. Insurance documentation and additional governance policies are available on request and can be provided as part of the onboarding process or ahead of it if required for due diligence.